k777w's Privacy Policy

1 Introduction & Scope of Application

k777w operates a safe and reliable online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") outlines our commitments and responsibilities regarding the management of your personal information — that of every member who uses our platform.

By using k777w's website, mobile application, or any other digital channel, you automatically agree to the terms of this Policy. If anything in this Policy is unclear to you, please contact us — we are always ready to answer your questions.

We believe personal privacy is a fundamental right. That is why data protection is given the highest priority at every level — from how our systems are designed to how our staff are trained.

2 What Types of Information We Collect

Some information must be collected in order to create an account and use our services at k777w. The categories of information collected are outlined below:

2.1 — Registration & Identity Information

• Full name and date of birth (required for age verification — only those aged 21 or above may register)
• Username and password (passwords are always stored in encrypted form)
• Mobile number and email address (for communication and security verification)
• National ID card or passport number (for identity verification where applicable)

2.2 — Financial Transaction Information

• bKash, Nagad, Rocket, Upay account numbers or bank account details (for processing transactions)
• Deposit and withdrawal history (for account management and fraud prevention)
• Transaction dates, amounts, and methods

2.3 — Usage & Activity Information

• Gaming history and betting records (for responsible gaming monitoring)
• Login times and IP addresses (for security purposes)
• Device type, operating system, and browser information
• Click and navigation patterns (for improving the site experience)

2.4 — Cookies & Tracking Technologies

We use cookies and similar technologies to ensure the platform functions properly. These include cookies for maintaining account sessions, security cookies, and preference cookies. You can manage cookies through your browser settings, but disabling some cookies may limit the functionality of the site.

3 Purpose of Data Use & Legal Basis

Information collected at k777w is used only for specific, lawful, and transparent purposes. Each purpose is described in detail below:

3.1 — Service Delivery & Account Management

Information is used to carry out core operations such as account creation, the login process, managing deposits and withdrawals, and issuing bonuses. Processing this information is essential for enjoying normal services at k777w.

3.2 — Identity Verification & Fraud Prevention

Identity verification processes are followed to ensure account security, prevent unauthorized access, and prevent financial fraud. This is an important step in protecting the interests of all our members.

3.3 — Responsible Gaming Monitoring

Analysing gaming behaviour to identify problematic gaming patterns and providing support to members when needed is part of our responsible gaming program. To learn more, visit our Responsible Gaming page.

3.4 — Customer Service & Support

Our support team is given access to the necessary information to resolve your complaints, questions, or issues quickly and effectively. When you contact our 24/7 live chat or email support, the relevant support representative can only see the information needed to resolve your issue.

3.5 — Service Improvement & Analytics

Anonymised statistics and trend analysis are used to improve the user experience, develop new features, and resolve technical issues on the platform.

3.6 — Legal Compliance

Certain information may be required to be retained for a specified period in order to comply with applicable laws, regulations, and regulatory obligations.

4 Policy on Sharing Information with Third Parties

k777w never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Financial information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment provider. These providers adhere to their own privacy and security standards.
• Technology & Service Providers: Trusted third parties are engaged for infrastructure services such as hosting, cloud storage, cybersecurity, and anti-fraud systems. They operate under strict confidentiality agreements.
• Law Enforcement Agencies: Information may be shared with authorities in cases of a valid court order or legal obligation.
• Business Transfers: In the event of any future merger or acquisition, users will be notified in advance and the protections of this Policy will remain in place.

We thoroughly vet all third-party service providers and regularly review whether they continue to meet our standards.

5 Data Retention & Deletion Policy

k777w retains personal information only for as long as necessary. The following factors are important when considering the retention period:

5.1 — Active Account Data

All information required to provide services is retained while your account remains active. When an account is closed, information is gradually deleted; however, some information may need to be retained for a specified period due to legal and regulatory requirements.

5.2 — Financial Transaction Records

Financial transaction records may be retained for an extended period to fulfil legal obligations and for the potential need to resolve disputes.

5.3 — Inactive Accounts

For accounts that have been inactive for a long period, the data retention policy is reviewed and, where applicable, data is deleted after notifying the user.

5.4 — Data Deletion Requests

You may request deletion of your data. However, in cases of legal obligations or ongoing disputes, it may not be possible to delete all data immediately. Send requests related to this to [email protected].

6 Technical Measures for Data Security

k777w has implemented multiple layers of technical and organisational security measures to keep your information safe:

We continuously review and improve our security measures. If you have any security concerns, please notify us immediately at [email protected].

7 Your Rights & Controls

As a user of the k777w platform, you have the following rights over your personal information:

• Right to Access: You may request complete information about what data we hold about you, why we hold it, and how we use it.
• Right to Rectification: If any of your stored information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request deletion of your data (subject to the limitations of legal obligations).
• Right to Restrict Processing: In some cases, you may request that the processing of your data be restricted.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Data Portability: In some cases, you may request to receive your data in a structured and readable format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request promptly.

8 Protection of Minors

k777w's services are intended only for those aged 21 or above. We do not knowingly collect any information from minors. An age verification process is conducted at the time of registration, and if it becomes known that a minor's information has been collected in error, that information is immediately deleted and the associated account is closed.

Parents or legal guardians who believe their minor child has registered in error may contact [email protected] for immediate assistance.

9 Process for Changing the Privacy Policy

k777w reserves the right to review and amend this Privacy Policy at any time. When significant changes are made to the Policy:

• The updated Policy will be published on this page and the "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes take effect will be considered acceptance of the new Policy.
• If you do not agree to the updated Policy, please contact us to close your account.

We advise you to visit this page regularly so that you can stay up to date with the latest privacy policy.

10 Privacy Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. k777w's support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.

Your privacy is our highest priority. We commit that k777w will always handle your information with the utmost care and responsibility. For more information, see our Terms & Conditions and Responsible Gaming pages.